A couple of weeks ago I wake up. Press the power button on my Inspiron laptop and to my surprise it wouldn’t turn. I had watched a movie the previous night until the computer had hibernated when the battery was low. I had been too lazy to charge it so I left it like that. Thinking maybe the battery had been used up. I connected to the charger but still there was no response. No fan blowing. No lights blinking. It was just dead. Tried a couple of tricks I knew and eventual had a chat with Dell customer service who were very helpful.
Today I will share a couple of things I learned you can do if your Dell laptop won’t turn on before taking it to the repair:
Power supply and charger
The first thing to check is to see if the laptop is getting any power.
- Change the power source where the adapter is connected.
- Check if any lights come on the charger, with Dell chargers there is an indicator if there is any power.
- If no lights try different charger.
- Also on the front or side of the laptop depending on model there are LED lights one which turns on when charging.
This is the electric current that remains on your circuits or power supply even when you have not connected your power supply or battery. When you use your computer flea power also called static electricity may collect on the circuits this can disrupt how the laptop normally works and may cause your laptop not to power on.
To drain the flea power you do these simple things:
- Remove the power code
- Remove the battery
- Press the power button for 15-20 seconds
Connect the AC adapter and try to power on the laptop without the battery. If it was the flea power problem it should turn on now.
Ventilation or overheating
When a processor or graphic card is overheating the computer will suddenly shutdown to prevent any further damage to the system.
- Make sure you your laptop is in a properly ventilated place, nothing is blocking the vents.
- Blow it. You can use a can of compressed air to blow vents to the fan which might dislodge the dust
NB don’t blow directly as this might cause the fan to spin faster than intended and cause more harm than good
Dell Customer Service
Sometimes it may be an internal error and the problem may persist then you may need to take it to back to the Dell expert. You can call the customer care or chat with them on Facebook, they had me try a couple of things when I contacted them. Just have your service tag (a 7 character code) ready when you call. It’s normally found on the bottom of the laptop. If your Inspiron is still under warranty you can take it back to have it fixed or replaced
Please share your experiences with us below.